In April 2009, we engaged dinoct to ensure high-availability (24×7) of our online media products & services to customers, and to manage events, problems & performance of multi-location server farms. In a short span of 30 days dinoct was able to audit, document & enable remote monitoring of all server/network components, establish ‘ServiceDesk’ (24×7) along with some of the Best practice processes. During the last 9 months in operation, the team did a great job in understanding & customizing solutions per our business needs and increase overall service ‘uptime & availability’ and also reduced ‘operational cost’. “I highly recommend dincot’s RIMS to mission-critical businesses.
- Tom Lewis, CEO Innovectra Inc.
Business Continuity and Revovery
dinoct did great job in helping us create a robust Business Continuity & Disaster Recovery solution that allowed us to operate our SaaS offering on a 24×7 basis. We were able to reduce support man-hours by 15% through the automation and process solutions offered by the dinoct team.
- Gaurav Pal, CEO fedXccel.
Storage & server performance enhancement
With the existing inhouse IT infrastructure, we experienced significant performance & storage bottlenecks in developing products for our customer demand. dinoct did an excellent job evaluating the scalability requirement, capacity planning and recommending a very cost-effective NAS solution (less than 50% of the lowest commercial offer). The project was commissioned in 30 days resulting in 3x storage to 6TB & 5x processing capability. The skills & dedication of the team in providing innovative solutions to business problems & project delivery is highly appreciated.
